Giving a voice to children and young people


Organization Name
Giving a voice to children and young people
English-Language Website URL
Type of organization
Year Founded
Lead Photo For Profile
HQ Location: City, Country
Amsterdam, The Netherlands
HQ Mailing Address
Herengracht 418 | 1017 BZ Amsterdam | The Netherlands
Primary Contact and General Inquiries

Child Helpline International Foundation (CHI) is the global network of 183 members in 142 countries, which together receive over 14 million contacts a year from children and young people in need of care and protection. CHI is a bottom-up grassroots governed network.

CHI originated in India 25 years ago, where CHI’s Founder, Jeroo Billimoria, had been working with street children as a social worker. In the beginning, she gave  children her telephone number and told them to call if they needed any help. The phone did not stop ringing. In response, she created the first child helpline – Childline India- that provided children with a toll-free number to call when in need.

After much success in India, Jeroo took the idea of a child helpline into the global context. In 2003, Child Helpline International was officially launched to collaborate and provide support to existing child helplines around the world. Additionally, it focused on helping to set up new helplines where non yet existed.

Although starting small, today, Child Helpline International spans 143 countries and has responded to over 126 million calls.

Learn more about our story here!


Sectors of Activity
Children & Youth, Capacity building, Networking for Good, ICTs - Connectivity - Access, Human Rights,

To respond to children in need of care and protection, and voice their concerns to policy and decision-makers.

Child Helpline International was born out of the conviction that tools should be developed that allow children’s voices to be heard. The result: the promotion and support for the establishment of easy to access national child helplines that allow children to express their views and concerns, and receive advice, assistance, and protection from abuse and exploitation.

Child Helpline International firmly believes that children and young people can take action themselves when they are in need of care and protection, guided by information and support from child helplines.

Country (or countries) where active