Child Helpline International Foundation (CHI) is the global network of 183 members in 142 countries, which together receive over 14 million contacts a year from children and young people in need of care and protection. CHI is a bottom-up grassroots governed network.
CHI originated in India 25 years ago, where CHI’s Founder, Jeroo Billimoria, had been working with street children as a social worker. In the beginning, she gave children her telephone number and told them to call if they needed any help. The phone did not stop ringing. In response, she created the first child helpline – Childline India- that provided children with a toll-free number to call when in need.
After much success in India, Jeroo took the idea of a child helpline into the global context. In 2003, Child Helpline International was officially launched to collaborate and provide support to existing child helplines around the world. Additionally, it focused on helping to set up new helplines where non yet existed.
Although starting small, today, Child Helpline International spans 143 countries and has responded to over 126 million calls.